The Business Times profiled Cyclect in 2010 under the title “Ties that Bind”, focusing on the company’s model of long-term embedded service relationships with clients and staff.
At the time, approximately 70 per cent of Cyclect’s service personnel were based at client sites rather than working from the company’s own facilities. That arrangement — common in technical services and facilities management — requires a client to trust a contractor with access to live operations, not just completed projects.
The article captured something that hasn’t changed: Cyclect’s business runs on sustained relationships rather than individual transactions. That’s a practical consequence of working in industries where continuity and familiarity with a client’s assets matter.